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How radpoker Handles Your Personal Information

Your account data, payment details, and browsing activity on radpoker are collected and used under a clear set of rules — and this page lays all of them out.

Data collected at account creationPayPal, Venmo, Play+ payment data handlingCookie and device tracking disclosureYour right to access or delete dataHow to contact us about privacy
Explore the Lobby Read FAQ
radpoker How radpoker Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, update, or request deletion of your personal data, our account support team handles those requests directly. You can reach us through live chat inside your account dashboard, by email at the address listed in your account settings, or by submitting a data request form in the Help section. We aim to respond to all privacy-related inquiries within the timeframe required by applicable state law.

Live Chat Open the chat widget from your account dashboard to speak with a support agent about any privacy concern, data access request, or account data question.
Email Request Send a written data access or deletion request to the email address listed under Account Settings. Include your registered name and account ID for faster processing.
Help Center Form The Help section inside your account includes a dedicated data request form. Use it to flag a specific data concern or submit a formal right-to-access inquiry.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

radpoker applies layered security practices to protect account data — from the moment you verify your identity through government ID upload to every session you run on mobile or desktop. Data retention, cookie settings, and third-party sharing limits are all governed by the commitments below.

Account Security

Your account is protected by SSL encryption on every session. Password resets require email verification, and unusual login attempts trigger an additional identity check before access is restored.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is browsed. You can adjust cookie preferences from the settings menu in your account at any time.

Data Retention

Account and transaction records are kept for the period required by applicable state regulations. When that period ends or you close your account and request deletion, data is purged from active systems.

Third-Party Sharing

We share data only with payment processors like PayPal and Venmo, identity verification services, and state regulators where required. We do not sell or license your personal data to advertisers.

Your Privacy Rights at radpoker

These are the questions we hear most often about how personal and payment data is handled on this platform. If your question isn't covered here, the live chat in your account dashboard connects you directly with our support team.

We collect your name, date of birth, mailing address, email, and government-issued ID. This is required for identity verification under state real-money gaming regulations.

No. We receive only a transaction reference and your registered PayPal or Venmo email when a transfer clears. Your payment account passwords are never stored on our servers.

Load amounts and transaction IDs from Play+ are recorded to your account wallet for balance accuracy. No card PIN or full card number is retained after a transaction is processed.

Yes. Submit a data access request through the Help Center form or email the address in your account settings. Include your account ID so we can locate your records quickly.

Submit a deletion request via the Help Center form or live chat. We will remove active data once any retention period required by state law has been satisfied and your account balance is settled.

State eligibility for real-money play depends on your location. IP and device data lets us confirm you are in a state where access is permitted under local law before allowing real-money sessions.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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